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Frequently Asked Questions
Nor did I. The guides might get a bit wet if it rains but at least the equipment is waterproof!
I didn't realise you could have a live commentary as well!
Are the commentary systems just for buses?
No, our systems can be used for hop-on-hop-off tours, airport transfers, private excursions, and boats trips. The systems are very versatile.
What is the cost?
We are competitive with our prices, however we pride ourselves on providing you with a high quality system and on-going customer support. The state of the art technology along with our 2-year warranty will mean you do not regularly have to spend money fixing our systems. That is a promise.
What is the payback period for the v6e system?
Typically in under one season especially as it can potentially double your customer base.
How much customer support will I receive?
We pride ourselves on our customer service and our high level of customer satisfaction. We can help advise you on the correct system for your business, and we will provide ongoing customer support.
Are the systems weatherproof?
Our systems undergo rigorous testing. They work perfectly in the humid conditions of Hong Kong as well as in wet conditions of Britain.
How long would it take to install?
It depends on the model and size of the transport being fitted - a double decker tour bus can be fitted with the Rapid Fit system in a single day.
Can I alter the tour once established?
Yes. Our tour management system allows you to add new points or remove the old ones with minimum fuss.
Can a live commentary be incorporated?
Yes, our systems have been used to work in conjunction with tour guides.
How quickly can new parts be ordered if there is a problem?
Parts are kept in the UK and some in China. We will aim to dispatch your parts as soon as your order is placed thus minimising any disruption to your tour.
Do parts quickly become obsolete?
We keep our customers up to date with product developments, but we always keep stock for five years from your date of purchase.
How can I get more information about v6e's systems?
Email us at Russell@v6e.co.uk or phone us at
+44 (0) 1454 880100.